Dragon Hotend SF is available again!

Data protection

In the following we would like to inform you about the handling of your personal data when you use our website. This applies to all data with which you can be personally identified.

1. Information on the collection of personal data                 

Contact details of the person responsible

1.1 The person responsible for data processing on this website within the meaning of the GDPR is Dominik Schwab-Habith, DecoPrint-3D, Harla 12, 8453 St. Johann i. S. The person responsible for the processing of the data is the person who alone or jointly with others decides on the purposes and means of processing personal data.

1.2 For security reasons and to protect the transmission of personal data, e.g. orders or inquiries to the responsible person, the website uses SSL or TLS encryption.

You can recognize an encrypted connection by the character string "https: //" and the lock symbol in the browser line.

2. Data collection from our website

2.1 For the purely informational use of our website, we only collect data that your browser transmits to our server. When you call up, we collect the following data, which is technically necessary for us to display the website to you:

  1. Our visited website
  2. Date and time at the time of access
  3. Browser used
  4. Operating system used
  5. Source / reference from which you came to the page
  6. Amount of data sent in bytes
  7. IP address used, possibly in anonymized form

2.2 If you do not register or otherwise provide us with information, processing will be carried out in accordance with Art. 6 Para. 1 lit. f GDPR for our legitimate interest in improving the functionality and stability of our website. The data will not be passed on or used in any other way. However, if there are concrete indications of illegal use, we reserve the right to check the server log files retrospectively.

3. Cookies

3.1 In order to enable the use of certain functions of our website, we use cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted at the end of the browser session. Others remain on your device. This enables your browser to recognize you on your next visit. If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to an individual extent. The cookies remaining on your device are automatically deleted after a specified period. The duration differs depending on the cookie. You can find this out in the overview of the cookie settings in your web browser.

3.2 Some cookies are also used to save settings and thus e.g. B to simplify the ordering process. For example by saving the contents of your shopping cart for a visit to our website at a later date.

3.3 If personal data is also processed by the cookies we use, this is done in accordance with Art. 6 Para. 1 lit. b GDPR. Either for the execution of the contract, according to Art. 6 Para. 1 lit. a GDPR, in the case of a given consent or, according to Art. 6 Para. 1 lit. f GDPR, to safeguard our interests in the best possible functionality of our website, as well as a customer-friendly design and smooth operation of our website.

3.4 However, you can set your browser yourself so that you are informed about the use of cookies and can thus decide in detail about acceptance or reject acceptance in certain cases or in general. The cookie settings differ depending on the browser. The settings are described in the help menu of each browser. This explains how you can change cookie settings. The help menus for the respective browser can be found under the following links:

Internet Explorer:
https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox:
https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome:
https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Safari:
https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14
Opera:
https://help.opera.com/de/latest/web-preferences/#cookies

Please note that rejecting cookies can restrict the smooth running and functionality of our website.

4. Getting in touch

4.1 By contacting us via our website, e.g. Personal data is collected via email or order form. Which data is collected can be found in the purpose of making contact and in the respective form. These data are only stored and used to answer your concerns or for the order entry and the associated technical administration. Legal basis for the processing of your data in accordance with Art. 6 Para. 1 lit. f GDPR, it is our understandable interest to answer your request. Your data will be deleted after the request has been processed, if the circumstances show that the matter in question has been clarified and there are no statutory retention requirements. If the establishment of contact serves to conclude a contract, the legal basis for processing is Art. 6 Para. 1 lit. b GDPR. 

5. Data processing when opening a customer account and for contract processing

5.1 In order to carry out a contract or when opening a customer account, your personal data will be processed in accordance with Art. 6 Para. 1 lit. b GDPR, collected and processed if you inform us of this. Which data this is can be seen from the input fields of the forms. We save and use the data you have provided to process the contract. If you would like to delete your customer account, this is possible at any time and can be done by sending a message to the person responsible. After the contract has been processed, the data in your customer account and thus all of your personal data can be blocked, taking into account tax and commercial retention periods, and deleted after these periods have expired. This applies unless you have expressly asked for further use of your data or we have reserved the right to further use of your data as permitted by law.

6. Use of your data for direct mail

6.1 Registration for our e-mail newsletter

If you register for our newsletter, we will send you information about our offers by email. The only mandatory information for sending the newsletter is your e-mail address. Providing further data is voluntary. We use the so-called double opt-in procedure to send the newsletter. We will therefore only send you a newsletter by email if you have expressly confirmed this and you consent to receiving the newsletter. We will send you a confirmation email for this. By clicking on a corresponding link, you can now confirm that you want to receive the newsletter.

6.2 By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 Para. 1 lit. a GDPR. When you register for the newsletter, your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration are saved in order to be able to trace any possible misuse of your e-mail address at a later date. The data collected when registering for the newsletter will only be used by us for advertising purposes for the newsletter. You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by sending a message to the person responsible. After you unsubscribe, your e-mail address will be deleted from our mailing list immediately, unless you have clearly consented to further use of your data or we reserve the right to use further data that is permitted by law and about which we inform in this declaration.

7. Data processing for order processing

7.1 In order to process your order, we work with the following service providers who support us in the execution of concluded contracts. The following information of certain personal data is transmitted to these service providers.

Your collected personal data will be passed on by us to the transport company as part of the contract processing, insofar as this is necessary for delivery of the goods. We pass on your payment data to the commissioned credit institution for payment processing, insofar as this is necessary for payment processing. Provided that payment service providers are used, we will expressly inform you of this below. The legal basis for forwarding the data is Art. 6 Para. 1 lit. b GDPR.

7.2 The transfer of personal data to shipping service providers

Austrian Post AG
If the goods are delivered by Österreichische Post AG, we will give your email address in accordance with Art. 6 Para. 1 lit. a DSGVO before the delivery of the goods to this shipping service provider. It is useful to coordinate a delivery date or a delivery notification, provided that you have given us your express consent for this in the order processing. Otherwise we only give the name of the recipient and the delivery address for delivery, in accordance with Art. 6 Para. 1 lit. b GDPR Austrian Post AG further. In this case, prior coordination of the delivery date or the delivery notification is also required Austrian Post AG not possible. The transfer takes place only as far as this is necessary for the delivery of the goods.
You can give this consent at any time, with effect for the future, to the person responsible or the shipping service provider Austrian Post AG withdraw.

7.3 Use of payment services "PayPal"

Paypal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg 
When paying via PayPal, credit card via PayPal, direct debit via PayPal or, if offered, "purchase on account" or "payment by installments" via PayPal, we pass on your payment data to PayPal for payment processing in accordance with Art. 6 Para. 1 lit. b GDPR The transfer takes place only within the scope of the necessity for the payment processing.
PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or, if offered, "purchase on account" or "installment payment". For this purpose, payment data, in accordance with Art. 6 Paragraph 1 lit. f GDPR, may be provided by PayPal Passed on to credit bureaus to determine your solvency. The result of the credit check is used by PayPal for the purpose of deciding whether to provide the respective payment method. The credit report may contain probability values (score values). If score values are included in the result, they have their basis in a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, but is not limited to, address data. For further data protection information on this and on the credit agencies used, please refer to the privacy policy of PayPal: https: // www.paypal.com/ de / webapps / mpp / ua / privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.

8. Use of social media

8.1 YouTube

Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland 

Our website uses the embedding function to display and play videos from the provider "YouTube"

The extended data protection mode is used here, which, according to the provider, does not start storing user information until the video (s) are played. If the playback of embedded YouTube videos starts, the provider uses cookies to collect information about user behavior. According to YouTube, these are used, among others. to collect video statistics, improve user-friendliness and prevent abusive practices. If you are logged into Google when you click on a video, your data will be assigned directly to your account. If you do not want this, you have to log out before clicking the video button. Google saves your data, even for users who are not logged in, as usage profiles and evaluates them in accordance with Art. 6 Para. 1 lit. f GDPR, from. This evaluation is carried out in particular on the basis of Google's legitimate interest in displaying personalized advertising, market research and / or the needs-based design of the website. You have the right to object to the creation of a user profile; you must contact YouTube to exercise this right.

8.2 When using YouTube, personal data may also be transmitted to the servers of Google LLC. come in the US.
Regardless of clicking an embedded video link, a connection to the Google network is established each time this website is accessed. This triggers further data processing operations without our influence. You can find more information on data protection at “YouTube” in the provider's data protection declaration at: https://www.google.de/intl/de/policies/privacy

In the event that personal data is transmitted to Google LLC. based in the USA, Google LLC. Certified for the US-European data protection agreement "Privacy Shield", this ensures compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list

As well as legally required, we have your consent to the processing of your data described above in accordance with Art. 6 Para. 1 lit. a GDPR obtained. You can revoke your consent at any time with effect for the future. To exercise your revocation, please follow the option described above.

9. Tools and miscellaneous

Google reCAPTCHA

On this website we also use the reCAPTCHA function from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). This function is primarily used to distinguish whether an input is made by a natural person or is improperly made by machine and automated processing. The service includes the sending of the IP address and any other data required by Google for the reCAPTCHA service to Google and is carried out in accordance with Art. 6 Paragraph 1 lit. f GDPR based on our legitimate interest in determining individual responsibility on the Internet and avoiding abuse and spam. When using Google reCAPTCHA, personal data may also be transmitted to the servers of Google LLC. come in the US.

In the event that personal data is transmitted to Google LLC. based in the USA, Google LLC. certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list

Further information on Google reCAPTCHA and Google's data protection declaration can be viewed at: https://www.google.com/intl/de/policies/privacy/

As far as legally required, we have your consent to the processing of your data described above in accordance with Art. 6 Para. 1 lit. a GDPR obtained. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the option described above to make an objection.

10. Rights of data subjects

 10.1 The applicable data protection law grants you comprehensive rights to information and intervention with regard to the processing of your personal data, which we will inform you about below.

  • right of providing information according to Art. 15 GDPR:
You have a right to information about your personal data processed by us. This includes the processing purposes, the categories of your processed personal data, the recipients or the categories of recipients to whom your data has been or will be disclosed. The planned storage period of your data or the criteria for determining the storage period. The existence of a right to rectification, erasure, restriction of processing. A right to object to processing and a right to lodge a complaint with a supervisory authority. You have the right to inquire about the origin of your data if we did not collect it from you. The existence of automated decision-making including profiling and, if necessary, meaningful information about the logic involved and the implications for you, as well as the intended effects of such processing. You have the right to be informed which guarantees exist in accordance with Art. 46 GDPR when your data is forwarded to third countries
  • Right to rectification according to Art. 16 GDPR:
You have the right to immediate correction of incorrect data and / or completion of incomplete, personal data stored by us.
  • Right to cancellation according to Art. 17 GDPR:
You have the right to request the deletion of your personal data if the requirements of Art. 17 (1) GDPR are met. However, this right does not exist in particular if the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims
  • Right to restriction of processing according to Art. 18 GDPR:
You have the right to request that the processing of your personal data be restricted. As long as the accuracy of your data, which you disputed, is checked, if you refuse to delete your data due to inadmissible data processing and instead request that the processing of your data be restricted. If you need your data to assert, exercise or defend legal claims. After we no longer need this data after the purpose has been achieved or if you have lodged an objection for reasons of your particular situation, as long as it has not yet been determined whether our legitimate reasons are more important
  • Right to be informed according to Art. 19 GDPR:
If you assert the right to correction, deletion or restriction of processing against the person responsible, the person responsible is obliged to notify all recipients to whom the personal data concerned has been disclosed of the correction or deletion of the data or restriction of processing, unless , this proves impossible or is with a, deviating from normal dimensions, Effort involved. You have the right to be informed about these recipients.
  • Right to data portability according to Art. 20 GDPR:
You have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible, insofar as this is technically feasible.
  • Right to revoke consent given according to Art. 7 Para. 3 GDPR:
You have the right to revoke your consent to the processing of your data at any time with effect for the future. In the event of revocation, we will delete the data concerned immediately, unless further processing can be based on a legal basis for use without consent. Withdrawal of consent does not affect the legality of the processing carried out on the basis of consent up to the point of withdrawal
  • Right to complain according to Art. 77 GDPR:
If you are of the opinion that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, without prejudice to any other administrative or judicial remedy. In particular in the Member State of your place of residence, your place of work or the place of the alleged violation.

    11. Right to Object

    If we process your personal data within the scope of a weighing of interests, you have the right to object to this processing at any time for reasons that arise from your particular situation, with effect for the future. If you exercise your right of objection, we will stop processing the data concerned. However, we reserve the right to further processing if we can demonstrate compelling reasons that deserve protection and that outweigh your interests, fundamental rights and freedoms. Furthermore, further processing is reserved if the processing serves to assert, exercise or defend legal claims. If your personal data is used by us to operate direct mail, you have the right to object to the processing of your data at any time. You can exercise the objection as described above and we will stop processing the data concerned for direct mail.

    12. Duration of storage of personal data

    The duration of storage of personal data is measured by the respective legal basis, the processing purpose and, if this is associated, additionally by the respective statutory retention periods, such as e.g. Commercial and tax retention periods.

    When processing personal data, in accordance with Art. 6 Para. 1 lit. a GDPR, on the basis of an express consent, this data is stored until the person concerned revokes his consent.

    Are there statutory retention periods for data that are required within the framework of legal or similar obligations on the basis of Art. 6 Para. 1 lit. b GDPR, they will be routinely deleted after the retention periods have expired, should they no longer be required to fulfill or initiate a contract and / or if we have no legitimate interest in further storage.

    When processing personal data on the basis of Art. 6 Para. 1 lit. f GDPR, this data is stored until the person concerned exercises his right of objection according to Art. 21 Para. 1 GDPR. Except if we can prove compelling legitimate reasons for the processing, which outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

    When processing personal data for the purpose of direct advertising on the basis of Art. 6 Para. 1 lit. f GDPR, this data is stored until the person concerned exercises his right of objection according to Art. 21 Para. 2 GDPR.

    Unless otherwise stated in this statement about specific processing situations, stored personal data will also be deleted if they are no longer required for the purposes for which they were collected or otherwise processed.